How Our Privacy Policy Covers Your Account
Our Privacy Policy starts with the details needed to create and protect your account: your contact information, phone verification result, login activity and requests sent to support. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we record the transaction reference and
-
1
status needed to match your wallet activity with your account; we do not need your wallet password. Device and browser signals may help us detect unusual sign-ins and protect sessions on mobile or desktop. Cookies can remember selected settings and help us understand page performance. We
-
2
keep records only for operational, security or legal needs, then remove or anonymise them under our retention process. Where access or eligibility is discussed, it depends on local law. You can contact us through the account support path to ask what data we hold, request a
-
3
correction, or ask how a record is used.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.